How to Report a Repair

Click here to access the repairs section of Nottingham City Homes' website,and find out how to report a repair. All repairs to council properties are handled by the Repairs Contact Centre based in Radford. It is staffed 24 hours a day, every day of the year, so you can report a repair at any time.

How to Pay your Rent

Click here to connect you to the Housing and Council Tax and Benefit section and find out if your are eligible for any financial assistance. The City Council processes Benefit claims for City Council tenants, Housing Association tenants and private tenants. Find out how to make a claim and download an application form.

Click here to access the rents section of Nottingham City Homes' websiteThe City Council processes Benefit claims for City Council tenants, Housing Association tenants and private tenants. Find out how to make a claim and download an application form.

Nottingham City Homes

Nottingham City Homes is responsible for the day to day management of around 29,000 homes including services such as repairs, rent collection and tenancy management. They are also responsible for looking after around 1,000 leasehold properties.  All their properties are wholly owned by Nottingham City Council.  Click here to view Nottingham City Homes' homepage.

Surveillance and Monitoring Service

Nottingham City Council provides a Surveillance and Monitoring Service in high-rise blocks of flats. This service uses closed circuit television (CCTV) cameras to monitor the block from a central control room which is staffed 24 hours a day, 7 days a week, 365 days a year. Click here to view the Surveillance and Monitoring page.

Tenancy Strategy

All local housing authorities are required to produce a tenancy strategy setting out the matters to which Housing Association's for its district are to have regard, when formulating there tenancy policies.

Housing Association tenancy policies cover some of the following activities:

• The kinds of tenancies they will grant
• The circumstances in which they will grant a tenancy of a particular kind
• How associations will generally approach tenancy management

The tenancy strategy has been developed in partnership with Broxtowe and Gedling Borough Council. As such, Housing Associations working in these areas should have regard to its contents. To view a copy of the joint Tenancy Strategy, please view our downloads section on the right hand side of this page.